Ebay issued him a refund, but the item still says delayed. Once you submit your return request, the seller will receive an email from eBay notifying them about it. Lissa McGrath sets out to find the best way to issue PayPal refunds and what to look out for to keep buyers happy. INADs are costly and should be avoided. It usually takes 3 to 5 business days to receive a refund to your PayPal account. I had an email from Paypal saying the money had been refunded and it was all complete. Getting your refund. The delay is due to paypal and bank/ credit card processing. The buyer was rightfully upset, and opened a case. Click Filters and select Refunds. Buyer refunds initiated through the issueRefund operation are processed asynchronously, so the seller can track the status of the refund by using the getOrder operation. Here are a few common refund statuses you may see: Pending: The refund is still processing from the sender's payment method. Help! Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Read our article on asking eBay to step in and help for more information. A. @radamantys2012 It can take a couple of weeks sometimes for the refund to reach you. Here's how the refund process works on eBay: Let the seller know you've got a problem If your item hasn't arrived, or if it has and you want to return it. Ebay issued a refund in a case, but item still in transit.. Hey guys, I did some searching on google and couldn't find a similar problem to this one. It's showing in my history but it's not showing in my actual balance. Issuing refunds for eBay transactions through PayPal is generally straightforward. I sold an item on ebay two weeks ago and it's "delayed" according to the USPS tracking. Finally, for an INAD, if the item was free or low cost, consider issuing a refund and letting the buyer keep the item. Click the refunded transaction to view the details. Depending on your case, and the return policy of the seller you bought your item from, the seller can respond to your return request in two general ways. Try to work things out with the seller Additionally, eBay requires that the seller also refunds the cost of original shipping. The best practice is to send refunds through the eBay platform. I received a refund from an eBay seller on the 25th to my Paypal. This value is returned in the issueRefund response if the issueRefund operation was successful. Once you've asked us to step in, we'll respond to you and the seller with our final decision within 48 hours. If there really is … Offer a refund as a managed payments seller . To help you find the information you need, we've pulled together all of our useful articles about refunds on eBay. 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