eBay will not protect you from a claim if you send the tracking number to the buyer via email. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. New York State Department of Taxation and Finance Phone Number, Sellers with questions regarding listings and sales processes, Buyers who are having problems with the quality of products they've purchased, Buyers who have not received items from sellers. You can contact Ebay customer service team through the website, via phone and chat, which many of you have been asking for. And you can click here if you want to compare all the contact information we've gathered for eBay. You can use eBay's online contact form to submit your issue in writing. eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. This phone number is eBay's Best Phone Number because 299,406 customers like you used this contact information over the last 18 months and gave us feedback. Contacting eBay - by phone or otherwise While 866-540-3229 is eBay's best toll-free number, there are 5 total ways to get in touch with them. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Common problems addressed by the customer care unit that answers calls to 866-540-3229 include Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge and other customer service issues. ... eBay Impact Contacts. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week. Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. Press Room. On *****, I ordered classical stretch by Essentrics- a four DVD set. If you think this information is inaccurate or know of other ways to contact eBay please let us know so we can share with other customers. Need help? Shop with confidence. Customer service tips Expand all Collapse all. Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. How to get in touch with eBay. If you want faster answers to your inquiries, ask your question here. If you have had a bad experience with eBay phone based customer service, don't lose heart. Contact the eBay Global Privacy Office for privacy-related inquiries. Click Continue . If you have questions about something you are selling or sold visit seller help section: www.ebay.com/seller-help Find answers to your buying, selling, and account questions, or contact us for more help. If you're a member of the press with editorial inquiries, please contact our Media and Press Team. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment. Find Instant Answers. eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee. However, not all problems can be solved this way, because each issue is unique, and sometimes, you just need the personal touch. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Is It Possible to Open Another Ebay Account After My First Account Was Suspended? However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. And you can click here if you want to compare all the contact information we've gathered for eBay. Email. Follow these steps to get your refund. This can slow down resolutions. Contact the eBay Impact team about our initiatives to … Don't share the phone number with others. Sobald Sie Ihr Thema ausgewählt haben, erhalten Sie alle zur Verfügung stehenden Kontakt- möglichkeiten. I am trying to sell on the eBay app- and I can’t save any drafts. Before calling, make sure that eBay customer service is open. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week. This page will also provide you with an estimated wait time to speak to a live person. @askebay Why do I need a PIN? My sister received an email from Ebay about her account and that they had changed her password and she needs to call them. eBay asks that you use its website when calling so that it can appropriately direct your call. We always encourage our members to communicate with each other when there's a problem with a transaction. Under For item, select an item you've bought or are watching from the drop-down menu, or select Enter item number and enter the item number of the listing you're asking about. In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. To protect your personal information we can only discuss your account with the account holder. eBay Customer Support Guide. What is the telephone number for eBay Canada customer service? Before calling, make sure that eBay customer service is open. Für einen Anruf erhalten Sie die direkte Telefonnummer und eine dazugehörige PIN. Click on customer service (upper right corner), explain your question/problem and a phone number will be provided to you to reach customer service. You can also chat with us. eBay asks that you use its website when calling so that it can appropriately direct your call. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. This information can be useful when getting back in touch with eBay. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; Get in touch with us by email; If you need help with a recent order, select the item above to get started. Find great deals on eBay for customer service. On the Find Answers page, choose the topic that best fits your question and look for … Ebay customer support number (866) 540-3229 is no longer in use. I made a purchase on the **th and it was not shipped until the **th. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number. Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. Media & Press Contacts. What Do I Do If My Ebay Account Is Suspended? Call eBay’s customer service department at 1-866-540-3229. eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m. Chat. Chat with Us. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. The best number to call based on statistics they gathered from 300, 000 eBay users is: 866-540-3229 for customer care related issues. Go to Solution. We may ask you to send us an email if we need to investigate your issue further. Do yourself a huge favour and avoid eBay like the plague. Visit the contact page on eBay and click on the "Call Us" link. Take advantage of a $1 one-week trial membership and chat with an expert now. One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. In total, eBay has 2 phone numbers. The next representative you speak to maybe in a better position to address your concerns. Sharing is what powers GetHuman's free customer service contact information and tools. However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. I was almost scammed I have some ebay cards worth ***$ and don't have any uses for it s... For one very unsatisfied for not being able to solve a problem for over two hours now a... We partner with a US-based company with live tech support experts available 24/7. Expect a reply within 24-48 hours. Contacting Singapore Customer Service If you are a US customer, please contact US Customer Service . Eventually, you'll be prompted to click on your reason for contacting eBay. Please keep sharing your experiences so we can continue to improve this free resource. While 0800 358 6551 is eBay (UK)'s best toll-free number, it is also the only way to get in touch with them. Ask for a representative with the automated assistant. Buyers and sellers also call eBay because of issues with eBay's services and platform. eBay's Best Toll-Free/800 Customer Phone Number. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Paying for items Popular article Fees, credits and invoices overview Popular article Get help with a hacked account Popular article Customer and I have spoken and they don’t mind. do nothing to help and solve the problem GetHuman builds free tools and shares information amongst customers of companies like eBay. For financial inquiries, please contact our Investor Relations team. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; From time to time, our wait times may be longer than usual. To contact Ebay, start on the website. eBay is an online auction and market place where sellers and buyers can connect. You can also connect with other users on eBay's community forums to get advice on dealing with your concern. Does anyone know a customer service phone number for Ebay. If your second call doesn't go well, try a different method of getting in touch. The first step is to contact the member through … If you're a member of the press with editorial inquiries, please contact our Media and Press Team. eBay customer service representatives can provide expert technical support to callers. According to some accounts, the wait time for this number is typically three minutes. The eBay call center that you call into has employees from Utah, California, Philippines and is open Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST according to customers. Customer Service Help. We've created these shortcuts and apps to try to help customers like you (and ourselves!) In short, the two companies are not related. The next best way to talk to their customer support team, according to other eBay (UK) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. This is eBay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eBay agent. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. 2025 Hamilton AvenueSan Jose, California 95125USA. Seller News. If you’re a developer and want to learn more about our APIs and ecommerce technology ecosystem, please contact our Developers Program team. You can help! Are you already getting the best deal? People call eBay customer support for a range of reasons, including: If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently. eBay has a very extensive help center with hundreds of pages of content that explains their website, gives you tips on how to deal with certain situations, and helps solve many of the common issues users experience. initiatives to drive positive social and environmental change. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response. Enjoy a $1 one-week trial membership and get help from a live expert now. Contact our Customer Service team. There are different phone numbers to contact different eBay Customer Service teams. Secondly, call eBay back. 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